FAQs
Most custom pieces: 12–15 days. Photo pendants: 3–5 days. During peak periods, production may take up to 3 weeks.
Express: 2–4 days.
Free standard tracked: 5–10 days.
No, there are no duties or fees for orders shipped to the USA, Canada, or UK. For other countries, please check local import regulations.
Some pieces may pass, but it’s not guaranteed. For diamond-tester results, choose our moissanite custom pendants here
Multiple layers of 18K gold.
5A+ CZ diamond simulants.
It’s plated with multiple layers of 18K gold; with proper care, it will last a long time.
Yes, you can fill out a form and submit your design here.
Please refer to the “Bail Size” listed in the product description. For example, if the bail size is 20mm, the pendant will fit chains that are 20mm wide or smaller.

Spend $500 and receive a free jewelry case.
Spend $500 or more on jewelry and automatically receive our premium “BLACK BOX” jewelry case