FAQs
Most custom pieces: 12–15 days. Photo pendants: 3–5 days. During peak periods, production may take up to 3 weeks.
Express: 2–4 days.
Free standard tracked: 5–10 days.
Yes, all our moissanite pieces pass a diamond tester.
We use flawless (FL) or VVS1 D-color moissanite stones.
We use S925 sterling silver.
Yes, each piece includes an authenticity certificate.
No, our S925 sterling silver prevents tarnishing.
No, there are no duties or fees for orders shipped to the USA, Canada, or UK. For other countries, please check local import regulations.
Please refer to the “Bail Size” listed in the product description. For example, if the bail size is 20mm, the pendant will fit chains that are 20mm wide or smaller.
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