Shipping Info

Order Processing Times

  • Regular, non-custom products: 24-48 hours
  • Custom letter pendants: 12-15 days (Sometimes 2-3 weeks)
  • Custom photo pendants: 2-5 days
  • Moissanite items: 3-5 days

Shipping Times (Time to receive your product after tracking is provided)

  • USA: USPS STANDARD – 5-8 business days (Free)
  • Europe & UK: DHL STANDARD – 5-8 business days (Free)
  • Canada: DHL STANDARD – 5-8 business days (Free)
  • Australia: DHL STANDARD – 5-8 business days (Free)

Note: These shipping times are estimates. Some packages may arrive sooner or later due to factors outside of our control.

Tracking

  • Once your order has been processed and shipped, you will receive a tracking number and a tracking link via email.
  • You can also track your order using your email and order number here.